WebOct 8, 2014 · concerns with switching to fiber optic from old land line and DSL. I am a long time ATT customer with some questions about new fiber optic phone and internet service being offered in my area. I have regular land line phones (2 lines, 5 seperate phones) in my home as well as DSL service for my internet. I am actually pleased with the service of ... WebSep 6, 2016 · if the phone service is via an internet connection i.e. phone's base station connected directly to a modem and not to a telephone cable socket, then try resetting the internet modem and check if the phone works i.e. turn off the power to the modem - wait 5 minutes - turn on the power again - allow modem to initialize etc (may take 5 minutes)
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